FAQ
Get answers to common automotive service questions including recommended maintenance schedules, our capability to service all vehicle makes and models, what to do when your check engine light illuminates, signs that indicate brake service needs, our transparent pre-repair estimate process, and comprehensive warranty coverage on parts and labor.
Regular maintenance schedules vary by vehicle manufacturer, driving conditions, and mileage. Generally, we recommend oil changes every 5,000-7,500 miles for conventional oil or 7,500-10,000 miles for synthetic oil, depending on your vehicle’s specifications. Tire rotations should occur every 6,000-8,000 miles to ensure even wear. Brake inspections are crucial every 12,000 miles or annually.
Absolutely. Our facility and technicians are equipped to service all vehicle makes and models, including domestic, European, and Asian manufacturers. We work on everything from economy cars to luxury vehicles, trucks, SUVs, and vans. Our diagnostic equipment includes manufacturer-specific software and universal scanning tools that communicate with all modern vehicle computer systems.
When your check engine light illuminates, it indicates your vehicle’s computer has detected an issue affecting emissions, engine performance, or related systems. While not always an immediate emergency, you should schedule diagnostic service promptly to prevent potential damage or worsening conditions. Avoid ignoring the light, as small issues can escalate into expensive repairs if left unaddressed.
Several warning signs indicate brake service needs. Squealing or grinding noises when braking suggest worn brake pads that should be replaced immediately—grinding means metal-on-metal contact that damages rotors. Vibration or pulsing in the brake pedal often indicates warped rotors requiring resurfacing or replacement. If your brake pedal feels soft, spongy, or sinks to the floor, this suggests air in brake lines or fluid leaks requiring immediate attention.
Yes, transparent pricing is fundamental to our service philosophy. Before any repair work begins, we provide detailed written estimates that itemize parts costs, labor charges, and explain exactly what work will be performed. We never proceed with repairs without your explicit approval. When you bring your vehicle for diagnosis, we charge a diagnostic fee that gets applied toward repairs if you choose to proceed with our service.
Yes, we stand behind our work with comprehensive warranties that give you confidence and protection. All labor performed at Drive Safe Repair is covered by our 12-month/12,000-mile workmanship warranty, whichever comes first. This guarantees that our repairs are performed correctly and will function as intended. Parts warranties vary depending on the component and manufacturer, with most new parts carrying minimum 12-month warranties and many carrying 2-3 year or longer coverage.